PRIVACY POLICY
Last updated: 11 September 2026
1. WHO WE ARE
This Privacy Policy explains how Experiential Living Projects Private Limited, operating the YouFinder brand (“YouFinder”, “Company”, “we”, “us” or “our”), collects, uses, stores, shares and protects personal data in connection with the YouFinder website, enquiries, applications, registrations, bookings, surveys, communications and participation in YouFinder retreats, socials, festivals and related experiences (“Services”).
2. INFORMATION WE MAY COLLECT
We may collect information that you provide directly, including your name, email address, telephone or WhatsApp number, city, age range, social-media handle, participation preferences, application responses, dietary requirements, accessibility requirements, emergency-contact details, health or safety information voluntarily disclosed by you, communications, feedback and photography or media preferences. We may also receive booking and payment transaction references from payment providers, but we do not intentionally collect or store full payment-card details. When you use our website, limited technical information such as device type, browser, IP address, cookies and usage data may be collected by us or our service providers.
3. PURPOSES OF PROCESSING
We may use personal data to respond to enquiries; review applications; confirm eligibility, participation and bookings; process payments; provide pre-arrival information; operate experiences safely; accommodate reasonable dietary, accessibility or health needs; communicate schedule, venue or programme changes; provide support; prevent fraud or misuse; improve our Services; maintain records; and comply with legal, accounting, safety and regulatory obligations.
4. CONSENT AND LAWFUL USE
Where consent is required, we will seek consent that is free, specific, informed, unconditional and capable of withdrawal. You may withdraw consent by contacting us. Withdrawal does not affect processing already lawfully undertaken and may affect our ability to provide a Service where the relevant information is necessary for participation, safety, payment or legal compliance.
5. SENSITIVE AND SAFETY-RELATED INFORMATION
Health, dietary, accessibility, emergency-contact and safety information is collected only where relevant to your request or participation. Access is limited to persons who reasonably require it. We may disclose such information to hosts, venues, medical personnel, emergency services or other relevant persons where reasonably necessary to protect life, health or safety, or where required by law.
6. SHARING OF INFORMATION
We may share personal data on a need-to-know basis with Wix and other website, form and hosting providers; payment processors; venues, accommodation, transport and activity partners; hosts, facilitators and operational staff; professional advisers; insurers; emergency or medical support; and public authorities where required by law. We do not sell personal data. Third-party providers process information under their own terms and privacy practices where applicable.
7. CROSS-BORDER AND VENDOR PROCESSING
Some service providers may process data outside your state or outside India. Where applicable, we take reasonable steps to use providers and safeguards permitted by law.
8. RETENTION
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected and for legitimate operational, safety, accounting, dispute-resolution and legal requirements. When retention is no longer required, data may be securely deleted or anonymised.
9. SECURITY
We use reasonable administrative, organisational and technical safeguards designed to protect personal data from unauthorised access, loss, misuse, alteration or disclosure. No online system or transmission is completely secure, and we cannot guarantee absolute security.
10. YOUR RIGHTS
Subject to applicable law, you may request access to a summary of personal data processed about you, correction of inaccurate or incomplete data, erasure of data no longer required, withdrawal of consent and grievance redressal. We may request information necessary to verify your identity before acting on a request.
11. PHOTOGRAPHY, VIDEO AND TESTIMONIALS
We may ask separately for permission to capture or use photographs, video, audio or testimonials. Any stated opt-out preference will be respected where operationally possible. Please notify the team before an experience if you do not wish to be included in identifiable media.
12. COOKIES AND THIRD-PARTY LINKS
The website may use essential, analytics or preference cookies and may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties. You may manage cookies through your browser or any cookie controls made available on the website.
13. AGE
Our Services are intended for adults aged 18 years and above unless a specific edition expressly states otherwise and appropriate consent or other lawful basis is obtained. We do not knowingly collect personal data from children contrary to applicable law.
14. UPDATES TO THIS POLICY
We may update this Privacy Policy to reflect legal, operational or service changes. The revised version will be posted on this page with an updated date.
15. CONTACT AND GRIEVANCE REDRESSAL
For privacy requests, complaints or questions, contact:
Experiential Living Projects Private Limited
Email: youfinder@elivingproject.com
WhatsApp: +91 99104 09806
We will review and respond within the period required by applicable law.
This Privacy Policy should be read together with the YouFinder Terms and Conditions.